1886 Crescent Hotel & Spa & 1905 Basin Park Hotel
Current Catering Protocols
June 23, 2020
These protocols are subject to change to accommodate current Covid-19 guidelines and needs in place at the time of your event.
The following requirements must be observed during a catered event:
Please advise your guests of these protocols prior to their arrival:
- Events will be limited to 50 people. A venue may increase the number of attendees at an event if the set-up of the venue can support all other social spacing guidelines. Approval by hotel sales manager must be obtained in advance. A copy of diagram must accompany these guidelines.
- Face coverings are required to be worn for all persons present, except for children under 10 years of age, who are exempt. Masks are to be worn anytime the guest is up and moving about in the room. When seated at their designated table, they can remove their mask to eat and drink.
- Temperature checks will be given prior to guest entry into the venue. Any guest with a temperature over 100.4 will not be allowed to enter.
- The musicians/performers must be separated from the audience by at least 12 feet.
- Lines or cues for entrance, exit, purchases, or other reasons must be marked or monitored for maintaining a distance of 6 feet between people.
- Seating must be arranged to maintain a 6-foot distance between members of the audience/10 feet between tables.
- Family groups may sit together, but 6 feet should be maintained between groups.
- Every other row of seating should be unoccupied to provide for 6 feet of physical distancing.
- Performers/players/contestants may be without a face covering if they are 12 feet from other persons.
- Signs must be posted at all entrances advising the public not to enter if:
- They have fever, cough, shortness of breath, sore throat, or loss of taste or smell.
- They have had known exposure to someone with COVID-19 in the past 14 days.
- Signs must be posted at all entrances advising the public that they may wish to refrain fromentering if:
- They are 65 years of age or older.
- They have underlying health conditions including high blood pressure, chronic lung
disease, diabetes, severe obesity, asthma, or weakened immunity.
- Hand sanitizer stations must be available at all entrances and exits.
- Refreshments may be served. However, self-service operations, including, but not limited to, salad bars, buffets, and condiment bars shall not be allowed.
- Seating must be arranged so that occupied seats are at least six (6) feet from seats at adjacent tables.
- The facility, including seating, shall be cleaned and disinfected before and after each use.
- Frequently touched surfaces shall be cleaned periodically during the course of the event.
Everything that has happened in the past three months, all has not been bad for the Eureka Springs tourism industry. With repurposed employees and construction teams allowed to continue to work, these past many weeks have seen great productivity as the Basin Park Hotel. This landmark hotel has been diligently cleaned, painted and upgraded. The result is the emergence of a “new” 1905 Basin Park Hotel focused around guest experiences, services and an upgraded quality of product. The Basin Park, as the only 24-hour downtown property with bell service, shuttle service, a resort host, hotel security, a restaurant, a spa, two bars and guaranteed parking, can once again step into its century-old role as “the Centerpiece of Main Street Eureka Springs”.
“Key to our redevelopment were such projects as deep cleaning, repainting and upgrading of our nightly lodging venues including the addition of several two-bedroom suites,” explained General Manager Jack Moyer. “These new suites offer not only a bedroom on either side but an expanded common area and the inclusion of a soaking tub and walk-in shower. It should be noted that the Basin Park Hotel now has 26 suites.”
Moyer went on to explain additional completed hotel projects include the expansion of Spa1905. Added were highly comfortable and sharply designed spa suites for guests who want to immerse themselves into the spa experience. Guests who stay in a spa suite enjoy added service and amenities, exclusive outdoor hot tub access and are just footsteps away from the plethora of services and treatments that Spa1905 offers. Located just outside the spa on the same floor is the magnificent new outdoor gathering space. This new spa deck sits aside a limestone bluff and includes an outdoor hot tub, fire pit and patio furnishings with only the sky overhead. A totally new addition to Eureka Springs’ downtown scene is Jack Rabbett’s Whisky Bar offering the casual atmosphere of a living room featuring plush, comfortable seating; a fireplace; pool tables; and walls of big screen televisions. This downtown getaway is located just down the hallway from the highly popular Balcony Restaurant & Bar, also being fully reintroduced, with its alfresco seating that overlooks downtown on one side and Basin Spring Park on the other.
“We have also added a resort host, seated in the lobby, to guide guests to everything fun and exciting to see and do in Eureka Springs plus introducing hotel guests to the new well-developed list of daily resort programming,” added Moyer, “which includes such activities as whisky tastings in Jack Rabbett’s, theater-style showing of movies, and a morning stretch on the roof. Not many hotels around the country allow guests to welcome the day from their rooftop.”
The paranormal aspect of the 1905 Basin Park Hotel has not been overlooked. In development and soon to be offered to both hotel guests and visitors to Eureka Springs, is an experience that includes not only hearing hotel tales that occurred inside the limestone and pink dolomite walls of this historic structure but patrons will also be able to partake in a unique paranormal investigation that will extend “from the roof to the depths of the hidden cave”. Ticketing for this adventure is available through ReserveEureka.com.
“Safety and compliant protocols will continue as suggested by the Arkansas Department of Health as we fully open for business,” concluded Moyer.